Understanding your Flo Business bill

All you need to know about your bill

We kept our bill as simple as possible because we know nobody likes to spend time trying to figure it out. Here’s a handy guide to our bill.

First Page

1
On the top of the bill, you can find your contact details, alongside the Tax Invoice number and your Flo Account number.

2
The amount payable and due date is displayed clearly for your convenience.

3
Additional details about your plan, including the premise address and MSSL number are displayed here.

4
The Bill Summary section shows the total amount payable for the current billing period.

5
The Payment Methods section shows the list of payment methods available to you. You can scan the QR to pay this bill with PayNow or visit our website to see the details of the other payment method.

If you have a recurring payment set up, it will be displayed here as well.

Second Page

6
The Bill Breakdown section shows you a detailed view of your current charges.

If you have any pass-through or ad-hoc charges, they will be displayed as a separate line item.

Rebates and discount that applies to you will be displayed here as well.

And there you have it. Your Flo Business bill, explained.